This is our core business and what we love doing. As your outsourced IT department, we handle everything behind the scenes so you can stay focused on your business.
We provide expert solutions in data cabling, fibre optic, WiFi, CCTV, and access control. From small businesses to large enterprises, our services are designed to deliver reliable, scalable, and secure connectivity tailored to your needs.
As a trusted Microsoft and Google partner with many years of experience, we provide expert consultancy for the deployment, management, and optimisation of cloud technologies across your business.
Our advanced cybersecurity solutions shield your business from vulnerabilities and cyber threats, securing critical systems with robust security protocols.
We have comprehensive, round-the-clock monitoring systems that detect potential issues before they become real issues. Furthermore, our advanced AI-driven technology can even resolve many problems automatically.
Protect your critical data with regular on-site and off-site backups with a disaster recovery plan to ensure business continuity.
We deliver exceptional IT support
At TC-IT Services, we pride ourselves on providing an outstanding IT support experience tailored to fit the unique needs of each client.
We take our clients’ goals as seriously as our own, furthermore, our commitment to providing a customised solution for each of our clients is how we help them become more successful and support the dreams that drive their business.
Our IT support stands out due to our industry expertise, a commitment to continuous learning, a customer-oriented approach, comprehensive services, and trusted professionals.
What makes us different
Our commitment to excellence, customer-focused solutions, and a team of highly skilled specialists sets us apart.
Cost Savings
IT issues are costly. We’ll optimise your systems so you can focus on what matters.
Same Day Service
If your issue is business critical, we can offer a same day service.
No Sales Staff
We have no sales team or sales targets to meet, so we give you honest advice.
No Long Contracts
If you are happy, we are happy! This is why our contracts are 30-day rolling.
Extended Hours
Weekend, out of hours and even 24 hour support options are available.
Transparent Billing
Our billing is transparent and free from hidden fees or unexpected charges.
Scalable Support
Our IT services can be adjusted based on needs, making it easier for growth.
Latest Technology
TC-IT will keep your business current with the latest technology.
Some of what we do
With TC-IT, you are not just choosing an IT service provider; you are partnering with a dedicated team that is invested in your growth and long term goals. Choose us for your IT support needs, and experience the difference that true commitment makes.
IT Support Contracts
Network Design and Installation
Experts in Microsoft and Google
Cybersecurity
24/7 Proactive Monitoring
Backup and Disaster Recovery
Frequently Asked Questions (FAQs)
Q1: What does a managed IT support contract actually include?
A managed IT support contract means we become your outsourced IT department. We take care of everything, including day-to-day technical issues, proactive monitoring, and cybersecurity. You get unlimited phone, remote, and on-site support without surprise bills.
Q2: Are there long-term contracts, or can I leave if I am not happy?
TC-IT keeps it simple with 30-day rolling contracts. If you are happy with the service, you stay; if not, you can leave with just a 30 days’ notice.
Q3: How quickly can TC-IT respond when something goes wrong?
TC-IT responds quickly to regular issues through its helpdesk. If the problem is critical, we can offer same-day service. We also provide extended hours support to ensure you're never left stranded.
Q4: Can TC-IT help my business move to Microsoft 365 or Google Workspace?
Yes, we regularly help businesses migrate to Microsoft 365 and Google Workspace, guiding the process from start to finish.
Q5: What happens to my data if something goes seriously wrong?
TC-IT has this covered through our backup and disaster recovery service, ensuring your business can recover quickly without data loss.
Q6: Is outsourced IT support cheaper than hiring an in-house IT person?
Yes, for most small and medium businesses, outsourcing is significantly cheaper than hiring full-time staff, offering a full team of specialists without the overhead.